Submitted a photo for verification, but the status has not changed to "not verified"

Written by S-Group
Updated 2 years ago

In this case, you need to check the size and format of the photo

size: up to 5Mb

Format: JPEG, PNG, JPG

P.S. If you previously had an account in our system and your e-mail or your phone number was used in it, then you need to contact the support service.

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